How to Submit a Bug Report

Submit the following:

1. What browser were you using (safari, internet explorer, foxfire, mozilla, etc. what version if you know.)
2. What url were you visiting (as in, if you were on the community support homepage, you would report http://hotsmack.com/community/)
3. were you logged in? if so, what is your username?
4. If an onscreen error message displayed, copy and paste in the full error message.
5. Describe what you were doing and what happened that was screwy.
6. Give the bug report a very brief title, like “won’t save to file repository” or “broken link” or “can’t save description on support group page”.

Sample bug report

Bug: Can’t save description on support group page
Browser: Safari
User: logged in as Ashley
Url: http://hotsmack.com/community/support/groups/barmhc/
What happened: tried to save a description of my group. I got the following error message:
MySQL could not execute the SQL statement:

SELECT group_url_name FROM picora_categories WHERE sgroup_id = "5"

MySQL issued the following error:
Unknown column ‘groupurlname’ in ‘field list’
Before the Exception was thrown, the script called the following functions in this order:
requireonce(“/www/picora/init.php”) » called on line 3 in /www/picora/util/Editor.php
runlistener() » called on line 255 in /www/picora/init.php
ModelListener→main() » called on line 35 in /www/picora/core/Listener.php
SupportGroupModel→update(Array[16]) » called on line 32 in /www/picora/listener/Model.php
DatabaseConnection→arrayQuery(“SELECT groupurlname FROM picoracategories WHERE sgroupid = “…”, “groupurlname”) » called on line 45 in /www/picora/model/SupportGroup.php
DatabaseConnection→arrayQuery() » called on line 710 in /www/picora/core/Builtin.php
The exception was thrown on line 710 in /www/picora/core/Builtin.php